Service Plan

Offerings


Regular maintenance of your home technology not only protects your investment, it keeps things running smoothly and securely. Our maintenance plans are scaled to your needs, and include the option of priority scheduling if you need quick service.

Standard

  • 15 minutes of remote daytime support included
  • Standard service scheduling — best available
  • No contract required

Essential

  • 247 email, text and chat support
  • Reactive remote repair
  • App control
  • Discounted service labor rates

Enhanced

  • 247 email, text, chat, and phone support
  • Proactive monitoring and remote repair
  • App control
  • Discounted service labor rates
  • Annual on-site equipment inspection

Ultimate

  • Priority service within
    2 business days
  • 247 email, text, chat, and phone support
  • Proactive monitoring and remote repair
  • App control
  • Discounted service labor rates
  • Annual on-site equipment inspection
  • Bi-annual on-site system software updates as needed

*Standard labor rates — $150/​HR plus a $50 trip charge

Additional equipment may be required.

Please note: Plans are billed annually, not monthly.

Smart Home Packages

STARTER

Secured Living

  • Control4 System
  • Control4 CA1 controller
  • Smart door lock
  • Control4 video doorbell
  • Control4 thermostat
  • Control4 lighting
  • 2 indoor essential switches
  • Smart garage door opener

PLUS

Secured & Connected

  • Control4 System
  • Control4 CA1 controller
  • Smart door lock
  • Control4 video doorbell
  • Control4 thermostat
  • Control4 lighting
  • 2 indoor essential switches & 2 essential dimmers
  • Smart garage door opener
  • Entry-level network (router, switch, & 2 access points)
  • HVAC & Electrical work included

PRO

Secured, Connected & Entertained

  • Control4 System
  • Control4 Core Light controller & remote w/​charging station
  • Single room tv set up
  • Sonos Arc Ultra soundbar & wall mount
  • Smart door lock
  • Control4 video doorbell
  • Control4 thermostat
  • Control4 lighting: 2 indoor essential switches & 2 essential dimmers)
  • Smart garage door opener
  • Entry-level network (router, switch, and 2 access points)
  • HVAC & Electrical Work included
  • Essential Service Plan included
  • $99 yearly required subscription not included