Service Plan
Offerings
Regular maintenance of your home technology not only protects your investment, it keeps things running smoothly and securely. Our maintenance plans are scaled to your needs, and include the option of priority scheduling if you need quick service.
Standard
- 15 minutes of remote daytime support included
- Standard service scheduling — best available
- No contract required
Essential
- 24⁄7 email, text and chat support
- Reactive remote repair
- App control
- Discounted service labor rates
Enhanced
- 24⁄7 email, text, chat, and phone support
- Proactive monitoring and remote repair
- App control
- Discounted service labor rates
- Annual on-site equipment inspection
Ultimate
- Priority service within
2 business days - 24⁄7 email, text, chat, and phone support
- Proactive monitoring and remote repair
- App control
- Discounted service labor rates
- Annual on-site equipment inspection
- Bi-annual on-site system software updates as needed
*Standard labor rates — $150/HR plus a $50 trip charge
Additional equipment may be required.
Please note: Plans are billed annually, not monthly.
Smart Home Packages
STARTER
Secured Living
- Control4 System
- Control4 CA‑1 controller
- Smart door lock
- Control4 video doorbell
- Control4 thermostat
- Control4 lighting
- 2 indoor essential switches
- Smart garage door opener
PLUS
Secured & Connected
- Control4 System
- Control4 CA‑1 controller
- Smart door lock
- Control4 video doorbell
- Control4 thermostat
- Control4 lighting
- 2 indoor essential switches & 2 essential dimmers
- Smart garage door opener
- Entry-level network (router, switch, & 2 access points)
- HVAC & Electrical work included
PRO
Secured, Connected & Entertained
- Control4 System
- Control4 Core Light controller & remote w/charging station
- Single room tv set up
- Sonos Arc Ultra soundbar & wall mount
- Smart door lock
- Control4 video doorbell
- Control4 thermostat
- Control4 lighting: 2 indoor essential switches & 2 essential dimmers)
- Smart garage door opener
- Entry-level network (router, switch, and 2 access points)
- HVAC & Electrical Work included
- Essential Service Plan included
- $99 yearly required subscription not included