Service Plan
Offerings
Regular maintenance of your home technology not only protects your investment, it keeps things running smoothly and securely. Our maintenance plans are scaled to your needs, and include the option of priority scheduling if you need quick service.
Standard
- 15 minutes of remote daytime support included
- Standard service scheduling — best available
- No contract required
Essential
- 24⁄7 email, text and chat support
- Reactive remote repair
- App control
- Discounted service labor rates
Enhanced
- 24⁄7 email, text, chat, and phone support
- Proactive monitoring and remote repair
- App control
- Discounted service labor rates
- Annual on-site equipment inspection
Ultimate
- Priority service within
2 business days - 24⁄7 email, text, chat, and phone support
- Proactive monitoring and remote repair
- App control
- Discounted service labor rates
- Annual on-site equipment inspection
- Bi-annual on-site system software updates as needed
*Standard labor rates — $150/HR plus a $50 trip charge
Additional equipment may be required.
Please note: Plans are billed annually, not monthly.